Privacy & Legal
Wellington Veterinary Hospital is committed to providing our customers with exceptional service. Often, this requires us to collect information about our clients. The policies and practices that we follow to protect the privacy of your personal information have been designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and corresponding provincial privacy acts.
Personal Data Collection
We only collect identifiable information that is specifically and voluntarily provided by the individual in question. The purposes for which personal information is collected will be identified before or at the time we collect it.
We will obtain consent from you before or when we collect, use, or disclose personal information except where inappropriate. We make reasonable efforts when obtaining consent to ensure that you understand how your personal information will be used and disclosed by us.
Website Publications & Media
The information on this website has been presented for educational and research purposes only. It should not be used in lieu of a medical diagnosis or treatment plan for your pet. You may use, download and copy items we publish on the website for your personal reference to help you care for your pet. However, it may not be downloaded, copied or reproduced for commercial or other uses.
If you visit our website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Embedded content from other websites
Limited Use, Disclosure and Retention
Personal information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal information may only be retained for the period of time required to fulfill the purpose for which it was collected.
Wellington Veterinary Hospital does not share your personal information with any organization or person for any reason, except in very limited circumstances if necessary or appropriate, in our good faith judgment, to comply with laws or regulations, or in response to a valid subpoena, order, or government request, or to protect the operations, privacy, safety, property or rights of Wellington Veterinary Hospital or others.
How we protect your data
Once we have received your information, we will take appropriate technical and organizational measures to safeguard your personal information against loss, theft and unauthorized use, access or modification.
What third parties we receive data from
Please note that the website may contain links to other websites which are provided as a convenience for visitors to our website only. Any third party websites will have their own privacy policies and practices, and we cannot be responsible for such third parties or their websites.
For further information about our privacy practices, or to inquire about the personal information we hold about you in our custody or control, or to update or correct your information, please contact us.